Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time with clients on my waiting list.
I request at least 24 hours notice before canceling and rescheduling appointments.
The late cancel fee is half (50%) of the requested service price.
No shows will have to pay the full-service amount before being able to book a future appointment.
I do my best to work with you in case of emergencies, as I do understand that issues come up unexpectedly. This policy is not enforced when we have inclement weather.
I am so sorry that I didn't deliver the expected results. So thank you for giving me the chance to make it right.
For any redo color services, you have 3 days to initiate a redo request.
For a Haircut redo, you have 3 days to initiate a redo request and must be seen within 7 days of initial service. I will do my best to work with your busy schedules.